Rewards Club — Terms of Service
Effective date: 31 August 2026 · Version 1.1
These Terms of Service ("Terms") govern your access to and use of the Rewards Club mobile application, website, and loyalty program (together, the "Service"), operated by No Limits For General Trading LLC, a company registered in The Hashemite Kingdom of Jordan with registration number 18270 and registered address at Meethaq Tower, Princess Basma Street, Abdoun, Amman 11191, Jordan ("Rewards Club", "we", "us", or "our"). By creating an account, scanning a Rewards Club QR pass, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference.
1. Definitions
In these Terms:
"Company", "we", "us", or "our" means No Limits For General Trading LLC, a company registered in The Hashemite Kingdom of Jordan.
"App" means the Rewards Club mobile application published by the Company, together with the Rewards Club website.
"Customer", "member", "you", or "your" means the natural person who registers for, accesses, or uses the Service.
"Points" means the loyalty points credited to a member's account under the Rewards Club program. "Rewards" means the discounts, redemption codes, offers, and other benefits made available in exchange for Points or membership. Points and Rewards have no cash value and are not money, property, or a deposit.
"Service" has the meaning given in the introduction above and includes the App, the website, and the Rewards Club loyalty program.
2. Eligibility and Account Registration
You accept these Terms by creating a Rewards Club account, or by accessing or using the Service after having been given notice of them. Upon acceptance, these Terms form a binding agreement between you and the Company. If you do not agree to these Terms, do not register for or use the Service.
An account is required to use the Service. Earning and redeeming Points, receiving offers, the Community feed, referrals, and sending Points to other members are all available only to registered members who are signed in; the Service does not offer anonymous use.
You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, to create a Rewards Club account. By registering, you confirm that the information you provide is accurate and that you will keep it up to date.
You are responsible for maintaining the confidentiality of your account credentials and your QR pass, and for all activity that occurs under your account. Notify us immediately at rewardsclub@nolimitsjo.com if you suspect unauthorized use of your account.
We may decline to open, or may suspend or close, an account at our reasonable discretion, including where we suspect fraud, illegal activity, harassment of other members or of staff, the selling, purchasing, or transferring of accounts or of Points outside the Service, abuse of the Service, or a breach of these Terms.
3. The Rewards Program
3.1 Earning points
Points are earned on qualifying purchases made at participating Rewards Club boutiques and through the Service, at the rate and on the terms displayed in the app at the time of purchase. Point-earning rates, qualifying products, and participating locations may change from time to time and will be reflected in the app.
3.2 Membership tiers
Your account is assigned a membership tier (currently Bronze, Silver, Gold, and Platinum) based on your accumulated points. Tier thresholds, perks, and benefits are described in the app and may be updated periodically. Tier status and perks are personal to your account and may not be transferred, sold, or assigned.
3.3 Redeeming points
Points may be redeemed for one-time in-store codes or other rewards as made available through the Service. Redeemed codes are single-use, time-limited as shown at the time of generation, and must be presented at checkout at a participating boutique before they expire. Once generated, a redemption code cannot be reversed or exchanged back into points.
Points have no cash value, cannot be redeemed for cash, and are not your property or a deposit — they are a contractual entitlement to participate in the Rewards Club program, subject to these Terms.
3.4 Sending points (gifting)
Where the Service allows you to send points to another member, you are responsible for confirming the recipient before completing the transfer. Transferred points are subject to the same expiration and use restrictions as points earned directly.
Points may be sent only to members you are connected with in the App, and transfers may be subject to minimums, daily limits, and anti-fraud checks shown in the App. A completed transfer is final and cannot be reversed by the sender, except where we reverse it in cases of fraud, error, or breach of these Terms. If you choose to send a gift without showing your name, your identity is hidden from the recipient's view only; the Company retains a full record of every transfer, including the sender's identity.
3.5 Referrals
Members may share a personal referral code. When a new member registers using your code and completes their first qualifying purchase meeting the minimum amount shown in the App, referral rewards are credited to the referrer and to the referred member in the amounts shown in the App at the time. Referral rewards do not vest, and are not owed, until that qualifying purchase is completed; the number of rewarded referrals per member may be capped. Self-referral, referral of accounts you control, and any manufactured or fraudulent referral activity are prohibited, and we may reverse referral rewards — including after they have been credited — where the qualifying purchase is refunded or the referral was obtained in breach of these Terms.
3.6 Expiration and forfeiture
Points may expire after a period of account inactivity or a fixed period from the date earned, as disclosed in the app or by notice to your registered email. We may deduct or reverse points that were credited in error, through fraud, or in violation of these Terms, and may reverse a redemption where the underlying purchase is refunded or cancelled.
4. Purchases, Payments, and Refunds
Purchases that earn Points are made at participating Rewards Club boutiques operated by the Company. The Company is the merchant of record for those purchases: payment is taken at the till, the receipt is issued by the Company, and refunds and exchanges are handled by the Company under the returns policy displayed in-store. The App itself does not process payments and does not sell goods; no third party processes payment on our behalf within the Service.
Where a purchase that earned Points, released a welcome bonus, or triggered a referral reward is later refunded in whole or in part, we may reverse the Points and rewards attributable to the refunded amount, as described in Section 3. Redemption discounts already applied at the till are not re-credited as Points.
5. Offers and Promotions
Offers displayed in the Service (including percentage or fixed-amount discounts) are subject to the validity period, minimum purchase requirement, and participating locations stated on each offer. We may modify, limit, or discontinue any offer at any time before it is redeemed, and we are not responsible for offers that have expired or reached a redemption cap.
The Service may include limited-time promotions. Promotions may be restricted by eligibility criteria — including membership tier, participating location, first-purchase status, or dates — stated on the promotion. The program does not currently include birthday rewards; if introduced, they will be governed by the conditions published in the App at that time.
All offers, promotions, and benefits under the Service are conditional and non-binding, may be amended, suspended, or withdrawn by the Company at any time before redemption, and do not constitute a binding obligation on the Company unless explicitly referred to as unconditional.
6. Community Feature
The Service may allow you to post text, photos, or other content to a shared Community feed ("User Content"). You retain ownership of your User Content, but by posting it you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, and distribute it within the Service and in Rewards Club marketing materials, with attribution to your username where reasonably practicable.
You agree not to post User Content that is unlawful, infringing, harassing, defamatory, or that discloses another person's private information without consent. We may remove User Content and suspend posting privileges at our discretion, without prior notice, where we believe this section has been violated.
7. Your QR Pass
Your QR pass is a unique identifier used to scan your account at checkout, at events, or to send/receive points. Treat it like a payment card — do not share a screenshot of your QR pass publicly, and report a lost or compromised device to us promptly.
8. Acceptable Use
You agree not to: (a) attempt to manipulate, reverse-engineer, or interfere with the Service or its point-accrual logic; (b) create multiple accounts to circumvent tier or offer limits; (c) resell, barter, or auction points, codes, or rewards outside the Service; or (d) use the Service in a way that violates applicable law.
9. Intellectual Property
The Service, including its design, branding, graphics, images, text, software, interfaces, and content (excluding User Content), is owned by Rewards Club or its licensors and is protected by intellectual property laws. Nothing in these Terms grants you rights in our trademarks, logos, or brand assets except as necessary to use the Service as intended.
10. Suspension and Termination
You may close your account at any time by contacting us at rewardsclub@nolimitsjo.com. We may suspend or terminate your access to the Service, including forfeiture of unredeemed points, if we reasonably believe you have violated these Terms, engaged in fraud, or if required by law. Where practicable, we will give you notice and an opportunity to respond before termination for cause.
11. Disclaimers
The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or that any particular offer, reward, or point balance will remain available.
12. Limitation of Liability
To the maximum extent permitted by law, Rewards Club will not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of [amount] or the cash-equivalent value of the points in your account at the time the claim arose. Nothing in these Terms limits liability that cannot be limited under applicable law.
13. Indemnification
You agree to indemnify and hold Rewards Club harmless from claims, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, your User Content, or your misuse of the Service.
14. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you through the app or by email before the changes take effect. Continued use of the Service after the effective date of updated Terms constitutes acceptance of those changes.
15. Governing Law and Disputes
These Terms, and any dispute or claim arising out of or in connection with them or with the Service (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of The Hashemite Kingdom of Jordan. The courts of Amman, Jordan have exclusive jurisdiction to settle any such dispute or claim, and the parties submit to that exclusive jurisdiction; this does not deprive you of the protection of provisions that cannot be derogated from by agreement under mandatory law in your place of residence.
16. Contact
Questions about these Terms can be directed to rewardsclub@nolimitsjo.com or Meethaq Tower, Princess Basma Street, Abdoun, Amman 11191, Jordan.